Privacy Policy for Silver Bloom Collective
Silver Bloom Collective is committed to protecting the privacy of our clients, their families, and all visitors to our site. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online platform or engage with our services. We adhere to applicable data protection laws and strive to maintain the highest standards of privacy.
Our services include holistic wellness programs, specialized retirement planning, community engagement initiatives, intergenerational activities, assisted living placement services, home care coordination, digital literacy workshops for seniors, and legacy planning and documentation.
Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our site, or otherwise when you contact us.
- Personal Data: This may include your name, contact information (such as email address, phone number, and postal address), age, specific needs or interests related to our services, health information relevant to care planning, and financial information for service payment.
- Usage Data: Information our servers automatically collect when you access our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to track the activity on our site and hold certain information.
How We Use Your Information
The information we collect is used to understand your needs and provide you with better service, and in particular for the following reasons:
- To provide and manage our services, including customized care plans, program enrollments, and activity coordination.
- To improve our services and develop new offerings based on user feedback and needs.
- To communicate with you about our services, updates, or special offers that may be of interest.
- To process transactions and manage your account.
- To comply with legal obligations and regulatory requirements.
- To monitor and analyze usage and trends to improve your experience on our site.
Disclosure of Your Information
We may share your information with third parties only in the following situations:
- Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf and require access to such information to do that work. These include payment processors, IT service providers, and professional advisors.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Consent: We may disclose your personal information for any other purpose with your consent.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Silver Bloom Collective
315 Punggol Central, #12-08 Waterway Point,
Singapore, Central Region, 828761
Singapore